Shipping & Returns
SHIPPING POLICY
For Basic and Standard Subscriptions, there is a $5 flat fee for shipping. For Premium members, shipping is free.
RETURN & EXCHANGE POLICY
If your child truly detests a toy, you can either return it and swap it for a new toy (shipping is paid by the subscription member), or add a new toy to your subscription the following month. There is a 3 time policy for exchanges. Past 3 times, the account may be terminated based upon if it is determined that the member is taking advantage of the policy.
Payment Methods
A credit card is required to be on file for all accounts. You will not be charged for any breach of policy without being notified, as well as reminded of the policy.
